We used to handle most support requests received from the contact AT instantbird DOT org email address on a mailing list which was private. This was inefficient as we replied to the same questions over and over and people couldn’t benefit from old replies. New posts to the mailing list will now be publicly readable so that anybody in the community can help users with support requests (see our guidelines describing how we have answered emails up to now), answer questions, or just read the feedback we receive.
Anybody can subscribe to the Google group used: http://groups.google.com/group/instantbird-contact
We have also created another mailing list for all bug changes, so that people interested in knowing what’s changed in our bugzilla can get the information without requesting us to add them as globalwatchers on bugzilla. See http://groups.google.com/group/instantbird-bugs
Note: if you don’t have or don’t want to use a Google account, you can subscribe by email using the [Groupname]+email@example.com address.